If you have a question about the Quest Hero app, a technical issue, progress, or settings, please contact us. We aim to reply on UK business days, typically within 1–3 working days.
Email: support@worldarena.games
Please include “Quest Hero” in the subject line and describe the issue briefly: device model, iOS version, and what you were doing before the problem occurred (a screenshot helps if you can attach one).
Refund requests for App Store purchases are handled by Apple. Use reportaproblem.apple.com or the “Subscriptions & Purchases” section in your Apple ID settings.
Some information (quest progress, quest edits made in Parent Mode, optional recordings) is stored locally on your device. Microphone and Photos access is only used when you take those actions in the app (e.g. recording audio, saving a certificate). Further details may be provided on the developer’s privacy policy page on this domain, if published.
iOS 17 or later. A stable internet connection is recommended for installation and App Store updates.